PRIVACY POLICY

User data processing

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Processing of user data

This Privacy and Cookies Policy applies to all personal data that you, as a user (meaning any individual who accesses the website), provide to INTERSA LABS S.L. when you access www.intersalabs.com, hereinafter referred to as the ‘Website’.

The purpose of this Privacy and Cookies Policy is to inform you about how we process your personal data as a user, as well as to explain your rights under the General Data Protection Regulation and other applicable data protection regulations.

Who is responsible?

The entity responsible for processing personal data collected through the Website is INTERSA LABS S.L., with tax identification number B25043621 and registered office at Carrer B Polinasa Alcarràs, Lleida 25180, Spain.

You may contact the Data Protection Officer at the email address [email protected] to make any enquiries or request any information you may need regarding the processing of users’ personal data. The personal data we collect will be treated confidentially and will be incorporated into our Processing Activity Register.

Why do we request your details?

PurposeDescriptionData
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For marketing purposesTo carry out promotional activities for our products or services, in accordance with the consent given by the user and the information provided at the time of collection. To personalise the services we offer you and to make recommendations based on your interaction with us on the website and the analysis of your user profile (for example, based on your purchase and browsing history). To show you advertising on the Internet that you will see when you browse websites and apps, for example, on social networks. The advertising you see may be displayed randomly, but on other occasions it may be advertising that is related to your purchase history, preferences and browsing. First name and/or surname, email address, geolocation data.

What is our legal basis for processing data?

Our basis for the processing of personal data is as follows:

  • Consent: if you have given your express consent at the time of entering your personal data by ticking the corresponding box.
  • The performance of a contract: if there is a contractual relationship between you and INTERSA LABS S.L., or if the processing of personal data is necessary for the development of the commercial relationship.
  • Compliance with a legal obligation: in cases where INTERSA LABS S.L. has a legal obligation applicable to us as data controllers.
  • Legitimate interest: in cases where there is a legitimate interest of our own or of third parties related to the operation of the Website or the provision of services to the user, provided that the interests and fundamental rights of users do not prevail over the legitimate interest.

How long will we keep your data?

The personal data we collect through the Website will be processed and stored for the time necessary to fulfil the purpose for which it was collected.

More specifically, any data we collect for the development and execution of a contract with you will be retained for as long as the contractual relationship remains in force, but any personal data we collect in pursuit of a legitimate interest or with your consent will only be retained for as long as necessary to fulfil that purpose.

Once the period strictly necessary for the fulfilment of the purposes described above has elapsed, we will retain personal data for an additional period, which will be until all actions that may arise from our liability arising from each of the processing operations have become time-barred.

Do we share your data with third parties?

In order to carry out the purposes described above, we need to give access to your personal data to other service providers, who will act as our data processors, such as:

  • Other companies in the group
  • Technology and analytics service providers
  • Suppliers and partners providing marketing and advertising services (printing and distribution, social media platforms, media or advertising agencies, data analysis companies, and public relations agencies)

We have signed an agreement with the companies acting as data processors, which regulates the management and processing of users’ personal data, as well as the adequacy of the security measures adopted.

In cases where we have to transfer data to third parties based or with servers outside the European Union or the European Economic Area (Iceland, Norway or Liechtenstein), and where that country does not offer a level of personal data protection equivalent to that of the European Union, we will transfer your personal data in compliance with the appropriate safeguards and maintaining security standards, in accordance with applicable regulations.

When these transfers are made from the EU/EEA to a third country for which the European Commission has not issued an Adequacy Decision, or we do not have Binding Corporate Rules, we will comply with the provisions for these cases by the European Commission to provide you with adequate safeguards, and, where appropriate, we will sign the Standard Contractual Clauses and even implement additional protection measures when necessary.

If you would like more information about the transfer of personal data we carry out to countries outside the EU/EEA, you can contact us at the following email address: [email protected]

What are your rights?

You may exercise the following rights at any time and free of charge:

  • Access: to find out what data we hold and what we do with it.
  • Correction: to inform us of any inaccurate information.
  • Deletion: for us to delete your personal data, to the extent possible.
  • Objection: for us to stop processing your personal data for one of the purposes outlined above, provided that there is no legal obligation preventing us from doing so.
  • Portability: for us to transfer your personal data to a third party, to the extent possible.
  • Limitation: for us to suspend your data when you contest its accuracy, or you want us to keep it in order to take action.
  • Not to be subject to decisions based solely on the automated processing of your data.

You may exercise any of these rights free of charge by clicking here.

If we do not duly respect these rights as the data controller, we inform you that you may lodge a complaint with the data protection supervisory authority, the Spanish Data Protection Agency (AEPD), C/Jorge Juan, 6, 28001 Madrid, or at the email address [email protected].

Confidentiality and security measures

INTERSA LABS S.L., as the data controller, undertakes to respect the confidentiality of users’ personal data and to use it in accordance with the purposes for which it has been collected.

We have adopted all technical and organisational security measures appropriate to the nature of the data being processed and required by data protection regulations.

This Privacy Policy was last updated on 07/01/2026. INTERSA LABS S.L. reserves the right to update and modify certain aspects of it in order to adapt it to new legislation and case law, so we recommend that you review it periodically.

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